Privacy Policy

Remote Madeira considers the protection of your privacy and personal data important.

We use your personal data exclusively in accordance with the Privacy Act and other relevant applicable legal provisions. Any reference in this Privacy Policy to the Privacy Act means a reference to the Act of December 8, 1992, on the protection of privacy with regard to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data.

With this Privacy Policy, Remote Madeira wants to inform you of any processing operations regarding this data and your rights. By using our website, you explicitly consent to possible processing operations by Remote Madeira.

What personal data is processed?
Remote Madeira commits to processing only the data that is relevant and necessary for the marketing and communication purposes for which it was collected.

For what purposes are my personal data used?

Remote Madeira collects personal data to provide you with a safe, optimal, and personalized user experience. The collection of personal data expands as you make more intensive use of the website and our online services.

When visiting this website, some data is collected for statistical purposes. Such data is necessary to optimize the use of our website. This data includes: IP address, presumed location of your visit to our website, date and time, which pages were visited. When you visit this website, you agree to this data collection for statistical purposes as described above.

As a user, you always provide the personal data yourself to Remote Madeira and can thus exercise a certain level of control. The personal data is only processed for internal use within this website.

We can assure you that personal data is not sold, passed on, or communicated to third parties connected to us. Remote Madiera has taken all possible legal and technical precautions to prevent unauthorized access and use.

We also use cookies
During a visit to our website, 'cookies' may be placed on your hard drive to better tailor the website to the needs of the returning visitor. Non-functional cookies help us optimize your visit to the platform and remember technical choices. For further understanding of how we use cookies to collect and process your personal data, we refer you to our Cookie Policy.

If you wish to consult this website, it is recommended that you have cookies enabled. How you can disable cookies, however, is also stated in our Cookie Policy.

What are my rights?
Guarantee of lawful and secure processing of personal data

Remote Madeira always processes your personal data fairly and lawfully. This includes the following guarantees:

• Personal data is only processed in accordance with the described and justified purposes of this Privacy Policy.
• Personal data is only processed to the extent that it is adequate, relevant, and not excessive.
• Personal data is only stored as long as necessary to achieve the described and justified purposes in this Privacy Policy.
• The necessary technical and security measures have been taken to minimize the risks of unlawful access to or processing of personal data. In case of a breach in its IT systems, [client] will immediately take all possible measures to minimize the damage.

Right to access/rectify/erase your personal data
Upon proof of your identity as a User, you have the right to obtain confirmation from Remote Madeira as to whether or not your personal data is being processed. When [client] processes your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, [client] will comply within one (1) month after receiving the request.

Inaccurate or incomplete personal data can always be corrected. It is up to the User to first correct inaccuracies and incompleteness. You can exercise your right to rectification by providing an additional statement to Remote Madeira

You also have the right to have your personal data deleted by us without undue delay. You can only invoke this right to be forgotten in the following cases:

• When the personal data is no longer needed for the purposes for which it was originally collected;
• When the personal data was collected based on obtained consent and no other legal basis exists for the processing;
• When an objection is made to the processing, and there are no overriding legitimate grounds for the processing;
• When the personal data has been unlawfully processed;
• When the personal data must be erased in accordance with a legal obligation.

Remote Madeira will assess the presence of one of the aforementioned cases.

Right to restrict/object to the processing of your personal data
As a user, you have the right to obtain a restriction of the processing of your personal data:

• During the period Remote Madeira needs to verify the accuracy of the personal data in case of a dispute;
• When the data processing is unlawful, and the User requests a restriction of the processing instead of the deletion of the personal data;
• When Remote Madeira no longer needs the personal data for processing purposes, but the User needs the personal data concerning a legal claim;
• During the period Remote Madeira needs to assess the presence of the grounds for deleting personal data.

The User also has the right to object to the processing of their personal data at any time. Remote Madeira will then cease processing your personal data unless Remote Madeira can demonstrate compelling legitimate grounds for the processing that outweigh the User's right to object.

If you as a User wish to exercise these rights, Remote Madeira will comply within one (1) month after receiving the request. The request is made by sending us an email.

Right to data portability
The User has the right to obtain the personal data provided to Remote Madeira in a structured, commonly used, and machine-readable format. The User also has the right to transfer this personal data to another controller when the processing of the personal data is based solely on the User's obtained consent.

If the User wishes to exercise this right, Remote Madeira will comply within one (1) month after receiving the request.